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Dawnelle Bills
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Auto response to respondents in google forms; compose email window doesn’t pop up

I have created a google form, added a new rule under “email notifications for forms” but when I fill in the rule and select “send email notification to the respondent who has submitted the form?” no new window pops up where I can compose the email. What am I doing wrong?

Dawnelle

1 Answer

  1. Hello,

    Are you logged into multiple Google accounts in the same browser?

    Let’s see if this workaround solves the issue. Open Google Chrome, go to the 3-dot menu and choose New Incognito Window. Here, open the same Google Form and try again.

    Also, please ensure that third-party cookies are not blocked in your browser.

    Let me know if that resolves the issue?

    Thanks.

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