My license expired before due date and I had to pay another license fee again but still not working
I bought one year subscription of “email spreadsheet” add-ons on8/13/2019. It did work fine until last night. Since it is way too urgent and important, I had to pay another license today to send the spreadsheet out this morning. I received license via email, but there is no menu to put activation license. They are asking me to purchase the license again.
Below is the confirmation email that I got on 8/13/2019 from digital inspiration.
GA11 License for XXXXXX US firstname.lastname@example.org (Order ID: 98531)
This is the confirmation email that I got today after pay another license subscription.
GA11 License for XXXXXX US email@example.com (Order ID: 44878)
Still, I can’t locate the activation menu on my add-ons.